Tu producto Velora ya incluye 1 año de garantía por defectos de fabricación.
Con esta protección, puedes extender tu cobertura por 1 año adicional, asegurando respaldo por más tiempo.
Ideal para quienes quieren mayor tranquilidad y proteger su inversión ante cualquier defecto de fábrica.
¿Qué incluye?
✔ +1 año adicional de cobertura (total: 2 años)
✔ Protección contra defectos de fabricación y materiales
✔ Atención prioritaria en solicitudes
✔ Proceso de reemplazo ágil
✔ Soporte directo con nuestro equipo
¿Cómo funciona?
Si tu producto presenta una falla cubierta:
- Contáctanos con tu comprobante de compra
- Proporciona el número de serie
- Nuestro equipo evaluará tu caso
- Se gestionará el reemplazo en caso de aplicar
Importante
- Extiende la garantía original incluida
- Aplica únicamente junto con la compra de un producto Velora
- No válida como compra independiente
No cubre:
- Daños por caídas o golpes
- Uso indebido o mal uso
- Daños por agua o humedad
- Uso de voltaje incorrecto
- Desgaste normal
- Productos manipulados por terceros
Recomendado para uso frecuente y protección básica extendida.
Excellent purchase. I had my doubts, but it really works. The design is modern, the device is lightweight, and the cooling function makes the treatment much more pleasant. I use it on my legs and underarms, and the results are visible within a few weeks.
YOUR QUESTIONS
The IPL device doesn't cut or pluck hair like a traditional razor or epilator. Instead, it emits pulses of light that penetrate the skin and act on the hair root (hair follicle), progressively weakening it. With consistent use, hair growth visibly slows down to the point of stopping in many areas.
No. Unlike shaving, IPL treatment does not stimulate hair growth . On the contrary, with regular use, hair becomes finer, weaker, and less visible . In many cases, it even disappears completely in the treated areas.
There's no need to apply any gels or products before using it. Just make sure your skin is clean, dry, free of creams, oils, or deodorant , and that all hair is shaved (not long). The device is designed to be used directly on shaved skin.
The device should not be used in:
Eyes or area near them (eyebrows, eyelids, forehead).
Lips, nipples or internal genitals.
areas with tattoos, dark moles, open wounds, burns or irritated skin.
About varicose veins or very dark birthmarks.
IPL main device with intense pulsed light technology and sapphire cooling system, designed to offer an effective and painless hair removal experience.
Hard carrying case , ideal for protecting your equipment and taking it with you wherever you go.
Charging base to keep the device stored and charged properly.
Specially designed sunglasses to protect your eyes from light exposure during treatment.
Universal power adapter for fast and safe charging.
Razor to prepare the skin before each session and optimize treatment results.
Recyclable swabs for precise and environmentally friendly cleaning of device contact areas.
Box contents:
Broad spectrum mineral sunscreen SPF 50+ , ideal for protecting facial and body skin against UVA and UVB rays.
Protective case to transport the product safely and keep it in good condition.
Silicone applicator or spatula (if applicable), for a more hygienic and uniform application.
User guide with recommendations for effective sun protection throughout the day.
This kit includes everything you need to start your sun protection routine with a high-quality mineral sunscreen, designed to care for your skin from the first use.
Yes, you can request it within 48 hours of purchase. To process your request, please send an email or WhatsApp message to:
Including the following:
- Photograph of this purchase receipt, clearly showing all the information.
- Tax Certificate.
- Use of CFDI.
- Payment method.