Terms of Service
Welcome to the Velora Hair website . By browsing and using our website www.velorahair.mx , as well as by making a purchase, you agree to be bound by the following terms and conditions. These terms apply to all visitors, buyers, suppliers, collaborators, and any other users of the site.
This document establishes the conditions under which access and use of this website, the products offered (such as IPL hair removal devices and sunscreens), and other related services are provided. If you do not agree to these terms, we recommend that you do not use our services.
SITE OPERATION
This site is operated by Velora Hair. The information, features, and services appearing on this site are made available to you subject to these Terms of Use. We reserve the right to update or modify the content without prior notice. Your continued use of the site after such changes constitutes your acceptance of those changes.
USER ELIGIBILITY AND CONDUCT
By accepting these terms, you represent that you are of legal age under the laws of your country of residence or that you are legally authorized to use this site. You agree not to use our products for illegal purposes or violate any applicable laws. Any misuse of the site, including any attempt to interfere with its security or operation, is strictly prohibited.
PRODUCT AND PRICE INFORMATION
We strive to present the most accurate information possible about our products, including images, descriptions, and prices. However, we do not guarantee that this information is accurate, complete, or up-to-date at all times. Prices are subject to change without notice, and products may be discontinued or limited in quantity.
ORDERS AND USER ACCOUNTS
Velora Hair reserves the right to reject any order due to suspected fraud, system misuse, or any other reason. You agree to provide true, current, and complete information when making purchases and to update your information if it changes. If we detect irregular activity, we may suspend or terminate your account without prior notice.
SHIPPING, EXCHANGES AND RETURNS
All purchases are subject to our shipping and returns policy, which can be found in the relevant section of the site. Returns (guarantees) are accepted only under specific conditions, and product exchanges depend on available inventory.
USER CONTENT AND COMMENTS
You may send us suggestions, comments, or testimonials. By doing so, you authorize Velora Hair to use such content for commercial or promotional purposes without compensation or attribution. We reserve the right to remove content that is offensive, illegal, or infringes the rights of third parties.
RESPONSIBILITY AND WARRANTIES
All products are offered "as is." Velora Hair does not guarantee specific results or assume liability for unreported side effects. We are not responsible for indirect damages, loss of income, interruption of use, or any other harm resulting from the use of the site or products.
PROHIBITED USE
You are prohibited from using the site or its contents to: engage in illegal activities; infringe intellectual property rights; distribute viruses or malware; collect personal data without consent; harass or discriminate; or violate any other applicable regulations.
PROTECTION OF PERSONAL DATA
The use of your personal data is governed by our Privacy Policy. By using our site, you consent to the processing of your information in accordance with this policy.
MODIFICATIONS AND TERMINATION
We reserve the right to modify these terms at any time. The current version will always be posted on this page. Your continued use of the site after any changes constitutes acceptance. We may also suspend or terminate access to our services for any reason without prior notice.
JURISDICTION
These terms are governed by the laws in force in Mexico. Any dispute will be resolved before the competent courts of that country.